Forge/Grove
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Grove

Intelligent Voice AI.

Voice agents designed to handle inbound and outbound calls with natural, multilingual fluency — support, qualification, scheduling and collections — wired directly into your CRM and workflows.

Concept preview02:34
Hi! I'm calling about your recent enquiry — is now a good time?
Sure, go ahead.
Great — I can book your install for Thursday at 10am. Shall I confirm?
Confirm it, thanks.
Booking confirmed · CRM updated
Multilingual
Natural conversation
Low-latency
Real-time response
CRM-integrated
Context-aware
Human handoff
Escalation built-in
Capabilities

Everything a call centre does — minus the queue.

Natural conversation

Low-latency turn-taking and interruption handling, tuned for a tone that feels human, not scripted.

Multilingual

Designed for fluent switching mid-call — the same agent serving multiple languages without transfer.

Deep CRM integration

Reads context before the call, writes outcomes after — Salesforce, HubSpot, Zoho and custom systems.

Human handoff

Low-confidence or high-stakes moments escalate to your team with full transcript and context attached.

Analytics & QA

Every call scored, searchable and summarised — built for full compliance review, not spot samples.

Enterprise guardrails

Scripted boundaries, PII redaction and audit logs — deployable in your cloud or ours, with enterprise-grade security practices throughout.

How it works

Built to deploy fast, once you're ready.

01

Model your calls

We train Grove on your scripts, policies and recordings — then run it against historical calls until accuracy clears your bar.

02

Integrate & pilot

Wired into telephony and CRM, Grove takes a controlled slice of live traffic with human fallback on every call.

03

Scale under SLA

Traffic share grows as metrics hold. Our team operates, monitors and tunes the agents continuously.

SalesforceHubSpotZohoTwilioGenesysFive9ZendeskCustom APIs

Curious what Grove could do for your calls?

Tell us about a typical call scenario. We'll walk you through how Grove is designed to handle it, and what a pilot would look like — within two business days.