What we do/AI & Intelligent Automation
Practice 01 · Analyse

AI & Intelligent Automation.

AI that carries real workloads — not demos. We design, build and operate intelligent systems inside enterprise workflows, with the governance to prove they work.

From the first feasibility spike to a monitored production system: one team, accountable for accuracy, latency, cost and adoption.

10K+ calls/day
Automated by Grove voice agents
40+
AI systems in production
92%
Avg automation accuracy
<300ms
Agent response latency
What we deliver

Six ways we put AI to work.

LLM Agents & Copilots

Task-completing agents wired into your CRM, ERP and ticketing — with guardrails, human handoff and full audit trails.

Document Intelligence

Extraction, classification and validation across invoices, contracts and claims — processed in seconds, not queues.

Voice Automation

Multilingual voice agents for support, qualification and scheduling — powered by our Grove platform.

Forecasting & Decisioning

ML models for demand, risk and anomaly decisions — embedded in the systems where the decision actually happens.

RAG Knowledge Platforms

Retrieval systems over your policies, filings and institutional knowledge — grounded answers with citations.

Governance & Evaluation

Eval harnesses, red-teaming and drift monitoring — the evidence layer that lets regulated teams ship AI confidently.

How it runs

Pilot fast. Productionise properly.

Every AI engagement follows the same disciplined arc — so a promising demo becomes a governed production system, not shelfware.

01

Discover

Map workflows, data and constraints. Pick the use case where automation pays off first — with numbers attached.

02

Pilot

A working system on real data inside four weeks, measured against a baseline you agree up front.

03

Productionise

Hardening, evals, guardrails, integration and rollout — engineered to your security and compliance standards.

04

Operate

Monitored accuracy, cost and drift under a managed SLA. The system keeps improving after launch.

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Have a workflow that should run itself?

Describe the process and the volume. Our AI engineers will scope a pilot — with a measurable baseline — within two business days.